my name is paul wormer and i think i'm wearing two hats here for the moment. i will start with representing the pacific heights residents association; which has -- i think it's now for the fourth time or the third time -- i forget. come before you to say the 3 jackson is an important line in our community and we encourage you to preserve that service. i spoke with bill hudson for the presidio heights association of neighbors, which is just across the border on presidio street where the 3 jackson provides service and same concern in that area, abandoning the neighborhood that is very dependent for a number of reasons on the 3. with that, representing my neighborhood organization and referencing a neighboring one, i would like to say for my own personal observation, that it's very important when you look at the bus service. it's not just the number of people riding and it's not just the peak service periods that are critical. it's what is the population that is being served? and you have heard from the chinatown community, and from the 3 jackson community, and i